Value proposition

Helping companies fight fraud by keeping contact centres secure.

We help companies in the fight against fraud.

Our solutions help protect organisations from downstream fraud by ensuring the contact centre stays secure.

Our cloud-based AI-powered platform - Smartnumbers Protect - analyses call signalling data, caller behaviour and data on known fraudsters shared by our customers to assign a risk rating to incoming calls. This helps contact centres prevent downstream fraud and improve customer experience for genuine callers.

Through the Smartnumbers Consortium, our community of customers and partners share intelligence in real time on the fraudsters they know. Organisations are also able to connect and collaborate through Smartnumbers Consortium events.

Smart Voice Services, SaaS, Telecommunications, Defence Fixed Telecommuncations Service, Cloud Computing, Mobile, Unified Communications, Telephony, Interview recording, Mobile working, Mobile call recording, Business continuity telephony, Fraud prevention, and Fraud detection